We are still actively working on the spam issue.

Difference between revisions of "Malware removal"

From InstallGentoo Wiki
Jump to: navigation, search
m (Willy on Wheels moved page Malware removal to Malware removal on wheels)
m (Hurr durr moved page Malware removal on wheels to Malware removal over redirect)
(No difference)

Revision as of 10:24, 30 December 2014

You have failed to use Common Sense, and now your computer is infected. What do?

An answer

  1. Backup
  2. Reformat
  3. Reinstall

(Source: http://technet.microsoft.com/en-us/library/cc700813.aspx)

Alternatively: Wipe the entire system, reformat the drive, and install Gentoo. Once you are openly infected, there is no way you can ever be sure you still aren't harboring some kind of nasty botnet (the REAL kind, not the /g/ kind) even if you seem to have gotten rid of the most obvious symptoms.

But if you MUST...

If there are any toolbars or search add-ons listed in Programs and Features, try to uninstall them from there first. Sometimes that's enough to get rid of it.

Check your list of browser extensions and add-ons, remove anything suspicious, sometimes adware will install as a "managed" extension and chrome won't let you remove it, you'll have to delete the whole chrome folder in AppData and then reinstall.

Also run MSConfig and disable suspicious startup items that aren't supposed to be there. (Google the name if you're suspicious.)

If neither of those fix your problems, try scanning with Malwarebytes Anti-Malware, then if that doesn't fix it, try TDSSKiller, ADWCleaner and F.Secure Blacklight.